Caring for Your Cole Clark Guitar
Warrantee is granted by the distributor in the country of purchase. Your first call with any problems is the Cole Clark dealer you purchased your guitar from or your closest Cole Clark dealer. Warrantee is valid only for the person who purchased the guitar new.
Warrantee is for faulty workmanship. If a guitar is mistreated or not kept within the suggested humidity and temperature boundaries, then it is not under warrantee. Guitar strings are not a warrantee item. If not playing your guitar for a prolonged time then loosen the strings. Do not keep your guitar in the boot of your car where temperatures can get up to 50 degrees Celsius and down below freezing.
Temperature and Humidity:
All Cole Clark Guitars are made from solid timbers. All timber guitars take on moisture and expand when the weather is humid and loose moisture and can crack when the weather is dry. All solid wood guitars are especially prone to this. If guitars get too hot then glue can let go. We manufacture at and suggest you keep your guitar between 42 and 50 percent humidity and at a temperature between 13 and 28 degrease Celsius. Rapid increase or decrease of temperature and humidity can contribute to cracking and expanding. There are many products to help you keep your Cole Clark at the recommended humidity. Planet Waves does a good range which maintain humidity within these boundaries and also measure humidity. We recommend keeping your guitar in a case when not using it.
The screws Next To Bridge Saddles are to keep the tension of the Piezo’s pickup system under the bridge saddle. These are NOT for adjusting the saddle height. Please do NOT adjust these as it will likely lead to very expensive repairs which would not be under warrantee.
We recommend putting lemon oil on the bridge and fingerboard when you change strings. This will keep them from drying out. We recommend cleaning the rest of our guitars with warm water and dry off with a clean dry cloth. Many guitar and furniture polishes will affect the nitrocellulose finish. With our satin instruments, do not rub them hard as they will become shiny where you rub them. Do not use furniture polishes on our guitars. The standard finish is satin nitrocellulose. As a guitar ages, the finish will yellow off slightly and will get shiny in arias of wear.
When stringing the guitar, push the bridge pin in softly and pull the ball end up against the bridge pin. Then push the bridge pin with your thumb. If you tap or hammer the bridge pin you can crack the bridge.
The heaviest strings that should go on a Cole Clark guitar are 13 to 56. We recommend 12 to 53.
Some guitar stands and hangers affect nitrocellulose finish. A high quality stand will not affect the finish.
Setting up your Cole Clark:
Every guitar needs setting up or servicing on a regular basis. Depending on how much it is used depends on how often this needs to be done. If there is wear on the frets it is time for a set up. We would recommend at least once a year as all timber moves with the seasons. This will keep the action at a height that is easy to play.