FAQ

How does Cole Clark differ from other guitars?

Cole Clark steel string acoustic guitars are the only main stream acoustic to use a Spanish heel or integral neck construction. This means the neck is glued to the face, along with the sides and the back so the neck is one piece all the way to the sound hole. On other guitars, the body is made then the neck attached, mostly with a bolt or dovetail join. Due to our method, the sound is unique. Cole Clark also has a carved top and back and uses a ridge system to join the sides to the top and back instead of kerfing.

The Cole Clark patented pickup system is the most acoustic sounding pickup available. We use a Piezo system for the bottom end, a face sensor for the mid range and a microphone for the high end. The pickup has a huge dynamic range, sounds like an acoustic but turned up and has no feedback except at the highest stage volumes.

Cole Clark also uses mainly Australian native sustainable tone woods which sound and look unique.

How does the Cole Clark pickup work?

Our pickup is not an afterthought installed at the end of the production line. We build our system into the guitar as it goes through production. Our pickup is made in Melbourne Australia as are our guitars.

An audio system is usually made up of a sub, a mid range box and a horn to cover all frequencies.   Cole Clark uses the same philosophy with a piezo system for the bottom end, a patented face sensor system for the mid range and a microphone for the top end. You would not expect an audio system to work well with one component only and we see it the same way with an acoustic pickup.

The Piezo system utilizes individual piezo elements suspended under the bridge saddle which we believe is the best and most dynamic type of piezo system available.

We know that the face is the most important component to the sound of an acoustic guitar. So it makes sense that we use that tone when amplifying the guitar. Cole Clark uses its face sensor for the mid range. We use a patented blend control which blends in the amount of face sensor required to go with the piezo sound or to completely replace the piezo in the mid range.

With the new 3 way system, we add a condenser microphone in the top end. This is way above any feedback zone and is purely there to take the ping out of the piezo if there is some piezo blended through at full range.

What’s my guitar painted with?

Cole Clark uses nitro cellulose satin as the standard finish. Gloss is also available as a special order.

Do Cole Clark offer endorsements? If so, how do I apply?

Cole Clark is still a small company and can afford only a very few endorsements. To be considered, the artist needs to have a large social media presence, have solid airplay, videos, web site and play original music.

Can I do a neck reset?

It is not possible to do a neck re-set. On a standard steel string guitar, as the neck is attached to a heal block, there is a pivot point. With an integral neck guitar the neck goes all the way through so it is not prone to pivoting and no need to do a neck re-set.

Why do new guitars sound different to older ones?

We made our first acoustics in June 2003. We kept refining our bracing method as we went. We had a face brace sensor which was a long aluminium strip that was attached to the inside of the face. This somewhat deadened the acoustic sound.

In 2009 we changed our sensor to a short brace sensor which does not affect the acoustic sound. It also sounds better amplified with an even more natural sound. At this time we also further thinned the top and changed the bracing so now it is a very open loud acoustic guitar to rival

Can I adjust my own action?

Yes, it is a single action standard truss rod. We use a standard socket through the sound hole. If you are used to adjusting the truss rod with other guitars then you will be able to do this on a Cole Clark. The only difference is that the truss rod works up past the 15th fret, not just to the 12th fret like on most guitars.

Are your timbers sustainable?

Cole Clark uses a variety of tone woods from the traditional Sitka Spruce, Indian Rosewood and Red Cedar through to sustainable Australian timbers like Bunya, Queensland Maple, Blackwood and Maple Silkwood.

We are close to achieving a fully sustainable guitar with Australian timbers. When we find a fretboard we are happy with we will have it, and we are close.

Can I do a factory tour?

Yes you can. Please call and make an appointment. Groups are restricted to four at a time. Please come and learn about our guitars.

Do you make custom order guitars?

Using our standard shapes of Fat Lady and Angel, you can order a guitar with features selected from our Custom Shop upgrade price list. There is a Custom Shop upgrade charge then each feature has a price. You can upgrade a 2 Series or 3 Series guitar but not a 1 Series.

Can I buy direct?

We do not sell direct, we sell through our worldwide dealer network.

Do Cole Clark Do Setups On Guitars?

Yes we do. Please call and drop it in during office hours to get your guitar playing the best it can.

Why have you discontinued your electric guitars?

We pride ourselves on making innovative original guitars that we are happy to put up against the worlds most popular guitars at these price points.

Our electric guitars were mostly copy guitars with very similar shapes to the originals. They were nice guitars with some original features but they did not sell well enough to make them into the future. We hope to be in the position to put out a range of original electric guitar in the future.